We take your privacy very seriously. Please note that your personal information is being collected for the purpose of supplying you with the products you order using the online ordering service and may also be used to provide you with information about Hislops’ services and products if you choose. This information is being collected, and will be held by, Hislops Wholefoods. Unless required by law, your information will not be disclosed to third parties.


Changes to this website

We may change the information on this website, including these terms, at any time. By continuing to use this website after any changes have been made, you acknowledge that you will continue to be bound by these terms.

General information

The content of this website is for your information only – it is not advice. We will try to make sure that the information on this website is accurate and up to date, but we do not guarantee that the information we provide is reliable, accurate, or suitable for what you may want to use it for.

Before you rely or act on any of the information on this website, you should get independent professional advice.

Local laws and regulations

By using this website, you confirm that you are not breaching any local laws or regulations existing where you are.


You use this website at your own risk. We will not be liable for any loss or damage (direct or otherwise) you suffer in connection with your use of this website or of any linked website or your use of, or reliance on, information contained on or accessed through this website or any linked website.

We exclude any condition or warranty that could be implied into these terms (but only to the extent that this is allowed by law).

Intellectual property and our other rights

We hold all copyright and other intellectual property rights in this website. You may use the information on this website and reproduce it (electronically or in hard copy) for your personal use only.

In all other circumstances, you must get written permission from us before you use, send or reproduce any of the information on this website.

Governing law

This website is governed by the laws of New Zealand. When you access this website, you submit to the exclusive jurisdiction of the New Zealand courts.

Online Ordering Terms and Conditions

Use of the online ordering service implies full acceptance of these terms.

Our online ordering service is an automated order processing system used to purchase goods and/or services from Hislops Wholefoods. We will make every effort to fulfill orders placed using this online service but we do not guarantee that the products advertised will always be in stock. We will advise you as soon as possible if any order cannot be filled.

We will make every effort to ensure the descriptions and prices for the goods and services shown on the online ordering service are accurate and up-to-date. However, we reserve the right to adjust the actual price charged if the prices shown are incorrect, and to vary our prices and product descriptions at any time and without notice.

You agree that where you acquire goods and services from us for the purpose of your business, any provisions of the Consumer Guarantees Act 1993 which would otherwise apply to the supply by us of those goods and services, do not apply.

Title to all products supplied to you will be retained by us until payment is made in full. All risk of loss of, or damage to, the products passes to you on delivery of the products to you.

Apart from crediting you the purchase price paid for any good or service we have been unable to supply or any good that you have returned in accordance with the paragraph above, to the maximum extent permitted by law we have no liability to you for any loss or damage (either direct, indirect or consequential, including any loss of profit) suffered by you or any other person as a result of us providing this on-line ordering service or any failure or delay in providing this service or the goods or services ordered.

We may make changes to these terms and conditions at any time and without notice.

The online ordering service and these terms and conditions are governed by New Zealand law.

Shipping and returns

Shipping and handling charges

Freight is charged by weight. Please note that a nominal handling charge is included to cover the costs of packing, packaging materials, etc. We aim to keep these prices at a minimum to the customer and do NOT include a profit margin on shipping costs.

Delivery Target

Delivery target is a guide only and we do not guarantee that your order will be delivered within these delivery targets. Delivery to remote areas may take longer.

Delivery target in New Zealand: up to two days.


Orders are shipped promptly after clearance of funds.

Payment Methods

We accept Visa and Mastercard for all online orders.

Electronic Payment

Electronic payments through this site are highly secure. Credit card details are encrypted, so they cannot be read even in the unlikely event of the purchase details being intercepted.

Product Quality

We consider our products to be of the highest quality. We take every precaution to ensure that the high quality of product is maintained.

Return Rights

Faulty products will be replaced free of charge if deemed so by Hislops Wholefoods. Goods returned must be in their original packaging, unopened and are returned at the customer’s expense.